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Home Affordable Foreclosure Alternatives

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Short Sales Deed-in-Lieu
Bayview's Loan Counseling Department Is Here to Help You

The sooner you contact us, the faster we can work together to get your account back on track.

Mon-Fri: 8am-9pm (ET)
Saturday: Closed
Sunday: Closed

Common Reasons for Financial Hardship
  • Unemployment
  • Divorce
  • Death of a family member
  • Disability or Illness
Please contact us toll free:
Bayview Loan Counseling

Housing Counselor Information

Resources for New York Homeowners
Approved Counseling Agencies New York

Resources for Washington State Homeowners
Approved Counseling Agencies Washington

Resources for Texas Homeowners
Approved Counseling Agencies Texas

Resources for Chicago Homeowners
Neighborhood Housing Services Chicago

Resources for South Florida Homeowners
Neighborhood Housing Services South Florida

Call our Loan Counselors for Other Options at 1.800.771.0299

The Deadline to Apply for HAFA has Expired
The deadline to submit a completed application to be evaluated for HAFA expired on December 15, 2016. If you have an assigned Asset Manager, reach out to him or her to discuss payment solutions. To discuss other options that may be available to you, contact our Loan Counseling staff directly at 1.800.771.0299.

Government Programs Help You Avoid Foreclosure and Put Money in Your Pocket
Both of the Home Affordable Foreclosure Alternative (HAFA) options, short sale and deed-in-lieu, help you avoid the pain and additional damage to your credit that is associated with foreclosure, and help you receive money to put towards your relocation expenses.

Benefits of HAFA
HAFA helps us provide you with favorable benefits with either foreclosure avoidance option that you choose, including:
  • Assisting you in determining an acceptable sale price.
  • Receiving a less negative effect on your credit score than with a foreclosure or conventional short sale.
  • Providing you with cash for relocation assistance.

Are You Eligible?
You may be eligible for HAFA if you:
  • Completed and submitted an application by December 15, 2016.
  • Can document your financial hardship.
  • Have not purchased a new house within the last 12 months.
  • Have a first mortgage that is less than $729,750.
  • Obtained your mortgage on or before January 1, 2009.
  • Have not been convicted within the last 10 years of felony larceny, theft, fraud, forgery, money laundering or tax evasion in connection with a mortgage or real estate transaction.
View Bayview's HAFA eligibility criteria here.

*Eligibility criteria are for guidance only.

Please note that until you are approved for an option under the HAFA Program, our collection efforts will continue. This could include foreclosure. The sooner you contact us, the sooner we can start the process of foreclosure avoidance.

Important Documentation
The Hardship Application should have been completed and submitted to Bayview by December 15, 2016, in order to be evaluated for HAFA. To discuss other options that may be available to you, contact our Loan Counseling staff directly at 1.800.771.0299. Your Bayview representative will advise you if you need to complete this application to be evaluated for other options.

Once you have completed the application, please use one of the five simple ways to return documents to Bayview.

Call our Loan Counseling department at 1.800.771.0299 to learn more about your foreclosure avoidance options.
Choose the right path for you. Get started now.
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Mortgage Scam Alert: Beware of home loan rescue scams. Facing the possibility of not being able to make your mortgage payments is an unsettling time. Unfortunately, con artists often attempt to take advantage of vulnerable homeowners and may try deceptive scams where they pretend to represent Bayview Loan Servicing, LLC ("Bayview") and allege to have your best interest in mind. You should know that loss mitigation options and counseling do not require fees when working directly with Bayview or a HUD approved housing counselor. For your protection, if you are unsure if the person communicating with you about a modification or other deferment agreement or requiring you to make payments is from Bayview or a legitimate counseling resource, please contact the Customer Relations Department at 1.800.457.5105 or at customerservice@bayviewloanservicing and tell us about your situation.

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